For financing that has been fully completed, the customer needs to do 2 things as follows:

1) Cancel the insurance policy as stated in the financing settlement letter.
2) Make a review and application for overpayment claims (if any) and the return of title documents through:

a) e-Settled Portal - https://services.lppsa.gov.my/e-settled
b) Download the Application form on the official LPPSA website and hand it in at the LPPSA Counter Service or post it to the following address:-
Lembaga Pembiayaan Perumahan Sektor Awam
Kompleks Kementerian Kewangan
No. 9, Persiaran Perdana, Presint 2
Pusat Pentadbiran Kerajaan Persekutuan
62592 PUTRAJAYA
(u/p: Jabatan Pentadbiran Kredit 2)