FAQ | LPPSA

How do I apply EPF withdrawal in account 2 to help pay installments or reduce housing financing?

Application for EPF withdrawal can be made through online via EPF i-Akaun (Member). For further clarification, you may visit EPF website at www.kwsp.gov.my or refer to any of the nearest EPF branches.

If you do not have any i-Akaun (Member), you can submit an application to LPPSA using Redemption Statement Application Form which can be downloaded from >> Here

Can I request a redemption statement for the purpose of full settlement by myself via online?

Yes, customer can request a redemption statement for the purpose of full settlement via online through the LPPSA portal – https://lms.lppsa.gov.my/JACCESS/portal/ – Online Form - Application for a Redemption and Settlement Forms

Can I rely on the financing outstanding balance displayed in your portal for full settlement purposes?

No. The outstanding balance displayed in the portal is based on the estimated outstanding balance and does not part of the interest/ profit, charges or accumulated payments.

Customer may request for Redemption Statement for settlement of outstanding balance. The final redemption sum will be calculated up to three (3) or six (6) months ahead. Settlement payment can be made according to the month and amount stated in the Redemption Statement.

How to apply a Redemption Statement for the purpose of Sales or Refinancing to a Bank/ Financial Institution?

Customers thorugh lawyer may submit an official Redemption Statement application by completing the Redemption/Sale/Refinancing Application to Bank/Financial Institution (Jh1) Form and the Application for Selling Property Through Contra (Jh2) Form. These forms are available for download on the LPPSA website at the following link: >> Here

Completed applications can be mailed to the LPPSA address as follows:

Lembaga Pembiayaan Perumahan Sektor Awam (LPPSA)
Kompleks Kementerian Kewangan, No.9,
Persiaran Perdana, Presint 2 Pusat Pentadbiran Kerajaan Persekutuan,
62592 Putrajaya